Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern access to and use of the website igodemy.ai (the “Website”) and the training programs, workshops, consulting, and related services (together, the “Services”) offered by Pina Calin Design SRL (“igodemy”, “we”, “us”, or “our”).

By accessing the Website, requesting our brochure, enrolling in a Service, or otherwise interacting with us, you (“you”, the “User”, or the “Client”) confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Website or the Services.

2. Provider

Legal entity: Pina Calin Design SRL
Registered office: Str. Duetului 57–61, Sector 1, București, Romania
Website: igodemy.ai
Email: [email protected]

For questions related to these Terms, please contact us at the email address above.

3. Definitions

Service — any training program, workshop, consultancy engagement, brochure, or other deliverable offered by igodemy.
Participant — the natural person who attends a training Service.
Client — the natural or legal person who enters into a contract with igodemy for one or more Services.
Order — a confirmed registration for a Service, evidenced by an enrolment form, signed proposal, purchase order, or email confirmation.
Content — all materials made available by igodemy in connection with the Services, including slides, recordings, workbooks, templates, code, exercises, and brochures.

4. Scope of the Services

igodemy provides:

Live and on-site training programs in artificial intelligence and related disciplines for businesses and professionals.
Consulting and advisory services for AI strategy, implementation, and adoption.
Workshops, bootcamps, and bespoke sessions delivered remotely or on the Client’s premises.
Brochures and informational resources describing our programs.

The exact scope, deliverables, duration, location, group size, language, and price of each Service are agreed in writing between the parties — through a proposal, statement of work, enrolment form, or order confirmation, which together with these Terms form the contract between you and igodemy.

5. Enrolment and order confirmation

5.1. Enrolment is completed by submitting an enrolment form, signing a proposal, or otherwise confirming your order in writing.

5.2. A contract is formed only when igodemy confirms acceptance of your order in writing (typically by email).

5.3. igodemy reserves the right to refuse or postpone an enrolment in the event of insufficient group size, force majeure, instructor unavailability, or any other reasonable cause. In such cases, the Client will be offered a replacement date or a full refund of any amounts already paid.

5.4. The Client is responsible for ensuring that the contact and billing details provided are accurate and complete.

6. Prices and payment

6.1. Prices are expressed in the currency stated in the proposal (typically RON or EUR) and, unless otherwise stated, are exclusive of VAT and any other applicable taxes.

6.2. Payment terms (full payment in advance, deposit + balance, or another schedule) are specified in the proposal or order confirmation.

6.3. Invoices are issued in accordance with Romanian law. Default payment term, unless otherwise agreed in writing, is 14 calendar days from the invoice date.

6.4. Late payments may attract statutory interest under Law no. 72/2013 on combating late payment in commercial transactions.

6.5. Access to the Service may be suspended or withheld until full payment is received.

7. Cancellation, withdrawal, and refunds

7.1. Consumer right of withdrawal (where applicable)

If you are a consumer within the meaning of OUG 34/2014 and you purchase a Service via the Website at a distance, you have the right to withdraw from the contract within 14 calendar days of the date the contract is concluded, without giving any reason.

To exercise this right, send an unequivocal withdrawal statement to [email protected] before the 14-day period expires.

In line with art. 16(a) and 16(m) OUG 34/2014, the right of withdrawal does not apply where:

the Service has been fully performed with your prior express consent and acknowledgment that you would lose the right of withdrawal upon completion; or
the delivery of digital content not supplied on a tangible medium has begun with your prior express consent and acknowledgment.

Where you withdraw after the Service has started with your express request, you owe an amount proportional to what has already been delivered up to the moment of withdrawal.

7.2. Business clients (B2B)

For business clients (legal persons), the right of withdrawal in section 7.1 does not apply. Cancellation terms are those agreed in the proposal or order confirmation.

In the absence of a specific clause:

Cancellations notified more than 14 days before the Service starts: full refund, less any non-recoverable third-party costs.
Cancellations notified between 14 and 7 days before the Service starts: 50% of the fee is retained.
Cancellations notified less than 7 days before the Service starts, or no-shows: no refund; the Client may nominate a replacement Participant at no extra cost.

7.3. Cancellation by igodemy

If igodemy cancels a Service for reasons not attributable to the Client, the Client is entitled to a full refund of amounts paid for that Service or, at the Client’s option, to attend an equivalent Service at a later date. igodemy is not liable for any indirect costs (travel, accommodation, lost time).

8. Delivery of the Services

8.1. Live training is delivered on the agreed dates, in the agreed format (online, on-site, or hybrid), and at the agreed location.

8.2. Online sessions are delivered via standard videoconferencing platforms. The Client is responsible for ensuring adequate internet connectivity and equipment for each Participant.

8.3. The Client undertakes to facilitate the conditions necessary for delivery (suitable room, equipment, access to participants), where applicable.

9. Content and intellectual property

9.1. All Content — including slides, recordings, exercises, templates, brochures, workbooks, and code samples — is and remains the exclusive intellectual property of igodemy or its licensors and is protected by Romanian and international copyright, trademark, and other applicable laws.

9.2. The Client and Participants receive a limited, non-exclusive, non-transferable, revocable licence to use the Content solely for personal learning and internal business purposes.

9.3. You may not:

copy, reproduce, distribute, publish, sub-licence, sell, rent, or otherwise commercially exploit the Content;
record, photograph, screen-capture, or otherwise reproduce live sessions without igodemy’s prior written consent;
use the Content (or any derivative) to train, fine-tune, or evaluate machine-learning models without igodemy’s prior written consent;
remove, alter, or obscure any proprietary notices.

9.4. The igodemy name, logo, and brand are trademarks of Pina Calin Design SRL. Any use requires prior written permission.

10. Acceptable use of the Website and Services

You agree not to:

use the Website or Services in a way that is unlawful, fraudulent, harmful, or that infringes the rights of others;
attempt to access, probe, or scan the Website’s infrastructure without authorisation, or otherwise compromise its security;
upload or transmit malware, spam, or any disruptive code;
impersonate any person or misrepresent your affiliation with any entity;
scrape or extract data from the Website by automated means without prior written consent;
disrupt or interfere with sessions, instructors, or other Participants.

igodemy reserves the right to suspend or terminate access, with or without notice, if these provisions are breached.

11. Personal data and privacy

The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms. By using the Website or the Services, you acknowledge that you have read the Privacy Policy.

12. Confidentiality

Each party undertakes to keep confidential any non-public information disclosed by the other party in the context of the Services, and to use it solely for the purpose of performing the contract. This obligation survives termination of the contract for a period of 3 years, except where disclosure is required by law.

13. Warranties and disclaimers

13.1. igodemy will perform the Services with reasonable skill and care, consistent with current professional standards in adult AI training and consulting.

13.2. The Content is provided for educational and informational purposes only. It does not constitute legal, tax, financial, medical, or other professional advice, and should not be relied upon as such. Business decisions based on the Content are made at the Client’s own risk.

13.3. To the maximum extent permitted by law, the Website and all materials made available through it are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement.

14. Limitation of liability

14.1. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law (including liability for death, personal injury caused by negligence, fraud, or fraudulent misrepresentation, and consumer rights that cannot be waived).

14.2. Subject to section 14.1, igodemy shall not be liable for:

indirect, incidental, special, consequential, or punitive damages;
loss of profit, revenue, business, goodwill, reputation, opportunity, or anticipated savings;
loss or corruption of data;
damages arising from third-party services (e.g. video conferencing, hosting, payment processors).

14.3. Subject to section 14.1, igodemy’s total aggregate liability for any and all claims arising out of or in connection with these Terms or the Services shall not exceed the total fees actually paid by the Client to igodemy for the specific Service giving rise to the claim during the 12 months immediately preceding the event giving rise to liability.

15. Force majeure

Neither party shall be liable for any failure to perform its obligations where such failure results from circumstances beyond its reasonable control, including (without limitation) acts of God, war, civil unrest, strikes, pandemics, public-authority restrictions, energy or telecommunications outages, or supplier failures. The affected party shall promptly notify the other and use reasonable efforts to mitigate the impact.

16. External links

The Website may contain links to third-party websites or services. igodemy is not responsible for the content, accuracy, or privacy practices of such third parties.

17. Changes to the Services and to these Terms

17.1. igodemy may update the Services and the Content from time to time, including programme structure, duration, and delivery format, provided that the essential characteristics of the Service paid for are preserved.

17.2. igodemy may amend these Terms by publishing an updated version on the Website. The “Last updated” date at the top reflects the most recent revision. Continued use of the Website or the Services after such update constitutes acceptance of the revised Terms.

18. Complaints and out-of-court dispute resolution

18.1. Complaints can be sent to [email protected]. We will acknowledge receipt within 5 working days and aim to provide a substantive response within 30 calendar days.

18.2. Consumer dispute resolution. If you are a consumer and you are not satisfied with our response, you may use the alternative dispute resolution (ADR) mechanisms available under Romanian and EU law:

ANPC — Autoritatea Națională pentru Protecția Consumatorilor, Bd. Aviatorilor 72, Sector 1, București — www.anpc.ro.
SAL — Entitatea de Soluționare Alternativă a Litigiilor în domeniul SAL (Direcția SAL din cadrul ANPC) — anpc.ro/ce-este-sal.
ODR (online disputes) — European Commission Online Dispute Resolution platform — ec.europa.eu/consumers/odr.

19. Governing law and jurisdiction

19.1. These Terms are governed by the laws of Romania, without regard to its conflict-of-laws principles. Where you are a consumer habitually resident in another EU Member State, you also benefit from any mandatory protections of the law of your country.

19.2. The competent courts of București, Romania shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, except where mandatory consumer-protection law grants you the right to bring proceedings in your country of residence.

20. Miscellaneous

Severability — if any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.
No waiver — failure to enforce any provision is not a waiver of the right to enforce it later.
Assignment — you may not assign your rights or obligations under these Terms without igodemy’s prior written consent. igodemy may assign these Terms to an affiliate or to a successor in the context of a merger, acquisition, or sale of assets.
Entire agreement — these Terms, together with the proposal/order confirmation and the Privacy Policy, constitute the entire agreement between the parties regarding the Services and supersede all prior communications.

21. Contact

For any question concerning these Terms or the Services:

Email: [email protected]
Postal: Pina Calin Design SRL — Str. Duetului 57–61, Sector 1, București, Romania

These Terms and Conditions are provided for general informational purposes. They should be reviewed and adapted by qualified Romanian legal counsel before being relied upon in a specific commercial or regulatory context.